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Terms & Conditions
Effective Date: 10th July 2025
These Terms and Conditions (“Terms”) govern your use of the website and services provided by Mark of the Initiate (MOTI) (“we,” “us,” or “our”), a company based in the United Kingdom. By accessing or using the website, you agree to abide by these Terms.
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1. Website Ownership
This website is owned and operated by Mark of the Initiate. These Terms set forth the terms and conditions under which you may use our website and services as offered by us. By accessing or using the website or services, you agree to these Terms.
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2. Services Offered
We offer spiritual services, including tarot readings and other related services, through our website. All services provided are for personal and spiritual development purposes only. We do not offer medical, psychological, or financial advice.
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3. Booking Appointments
When you book a service through our website, you are agreeing to schedule an appointment at the specified time and date. It is important to select the correct time zone when making your booking to avoid confusion.
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Mistakes with Time Zone Selection
If you make an error while booking and select the wrong time zone, we will make all reasonable efforts to assist you in either rescheduling your appointment or allocating a different reader if available. However, we cannot guarantee that we will be able to accommodate changes in all circumstances.
If you realise the mistake after booking, please contact us immediately at markoftheinitiate@gmail.com
We will do our best to support you in finding a suitable solution, but note that availability may be limited due to scheduling constraints.
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4. Eligibility and Account Requirements
To use our services, you must be at least 18 years of age (the legal age in the UK) or the legal age of majority in your jurisdiction, and possess the legal authority, right, and freedom to enter into these Terms. You are responsible for maintaining the confidentiality of your account information and for all activities that occur under your account.
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5. Payments and Fees
All services are provided for a fee, as stated on our website. Payments must be made at the time of booking. We reserve the right to change our pricing at any time, and you will be notified of any such changes before booking a new service.
Payments are processed via Wix Payments and are subject to their terms and conditions.
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6. Cancellations and Rescheduling
We offer flexibility for rescheduling appointments, subject to availability. You must notify us at least 48 hours before your scheduled appointment if you need to reschedule. Cancellations or changes made after this time may result in a charge or loss of the service.
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7. Refund Policy
As our services are provided on a digital and non-refundable basis, we do not offer refunds once the service has been delivered. If you are dissatisfied with the service provided, please contact us at markoftheinitiate@gmail.com to discuss potential solutions.
If you made an error with your booking, such as selecting the wrong time zone, we will work with you to either reschedule the appointment or allocate a different reader, but no refund will be issued under these circumstances.
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8. Intellectual Property
All content, including images, text, videos, and other materials on our website, are protected by copyright and intellectual property laws. You are not permitted to use any of this content without our express written consent.
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9. Limitation of Liability
To the maximum extent permitted by law, Mark of the Initiate will not be liable for any indirect, incidental, special, or consequential damages arising from your use of our website or services.
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10. Modifications to Terms
We reserve the right to modify these Terms at any time. You will be notified of any significant changes, and your continued use of the website and services will be deemed as acceptance of the new Terms.
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11. Governing Law and Dispute Resolution
These Terms shall be governed by and construed in accordance with the laws of England and Wales. Any disputes arising from these Terms shall be subject to the exclusive jurisdiction of the courts of England and Wales.
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12. Contact Us
If you have any questions or concerns regarding these Terms or your booking, please contact us at:
Email: markoftheinitiate@gmail.com
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Consumer Rights
As a UK-based business, you have statutory rights under UK consumer protection laws, which cannot be excluded by these Terms. If you are dissatisfied with the service provided, you may have the right to a refund or redress in certain circumstances. Please contact us if you believe there has been a breach of your rights.
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